Student Support Services

Welcome to the Student Support Services Page!

Campus Transportation—Student Services offers discounted bus passes, parking permits, maps and other information for students and visitors.

Automated Clearing House (ACH) – If as a student you are entitled to receive a refund from your Institutional funds, FNU is offering the ability to have them transferred to your bank account instead of issuing a check.

ADA (American Disabilities Act):

Florida National University is committed to providing equal access to all students, including those who qualify as persons with disabilities. FNU also expects all students to maintain the standards of academic achievement and excellence that are essential to the fulfillment of the school’s mission.

Florida National University is committed to providing the physical facilities that welcome all individuals. Everyone in this institution has the responsibility of supporting the procedures necessary to guarantee a campus environment appropriate for persons with physical and/or learning challenges.

Request for Special Accommodations Form

Guide for People with Disabilities – This guide explains how people with disabilities can receive low-cost internet and cellphone services. It also includes information on how to get free low-cost devices and enroll in programs that foster digital literacy. The guide serves as a blueprint to ensure people with disabilities can:

• Find low-cost internet service providers and phone carriers
• Receive certain discounts
• Boost their digital literacy
• Use current technology regardless of their income and employment status

Community Resources – Students may need important social services that are not offered at Florida National University. Student Services has an active list of community resources that students may use to identify and meet their individual needs. Below are some links to various national and community action, human services organizations and county social service organizations:

National Suicide Prevention Lifeline
1–800–273–8255
suicidepreventionlifeline.org
Free and confidential suicide prevention and mental health counseling.

The National Domestic Violence Hotline
1–800–799–7233
thehotline.org
Confidential resource for anyone experiencing domestic violence, seeking information, or questioning unhealthy aspects of their relationship

Rape, Abuse & Incest National Network
1–800–656–4673
rainn.org
RAINN is the nation’s largest anti–sexual violence organization.

Trevor Project Youth Suicide/Crisis Line
1–866–488–7386
thetrevorproject.org
Crisis intervention and suicide prevention services to LGBTQA+ individuals under the age of 25.

National Alliance on Mental Illness
1–800–950–6264
nami.org
NAMI can assist with questions about mental health, treatment options, support groups and legal issues.

Disaster Distress Helpline
1–800–985–5990
samhsa.gov/find–help/disaster–distress–helpline
SAMHSA’s Disaster Distress Helpline provides 24/7, 365–day–a–year crisis counseling and support to people experiencing emotional distress related to natural or human–caused disasters.

Switchboard of Miami
211 or 305–358–4357
jcsfl.org/services/helpline
Miami–Dade telephone counsellors will refer you to appropriate crisis intervention services near you.

Florida Abuse Hotline
1–800–962–2873
dcf.state.fl.us/service–programs/abuse–hotline
Accepts reports of known or suspected child abuse, neglect, or abandonment and reports of known or suspected abuse, neglect, or exploitation of a vulnerable adult.

Roxcy Bolton Rape Treatment Center
305–585–7273
jacksonhealth.org/rape–treatment
Victim advocates are available to provide support and crisis intervention, and short–term counseling services are offered by licensed clinicians.

Florida HIV/AIDS Hotline
1–800–352–2437
211bigbend.org/flhivaidshotline
State–wide resource for HIV/AIDS–related information, community referrals and telephone counseling

Family Health Line
1–800–451–2229
floridahealth.gov/programs–and–services/womens–health/pregnancy/family–health–line.html
State–wide, free hotline offering counseling information and referrals about pregnancy, infant and toddler issues.

Florida Bar Lawyer Referral Service
1–800–342–8011
floridabar.org/public/lrs
The Lawyer Referral Service staff will give you the name, address and telephone number of an attorney in your geographic area who handles the type of case you describe.

Reemployment Assistance Program
https://www.stateofflorida.com/articles/florida–unemployment/
The best way to find out if you are eligible is to apply.

Florida Department of Children and Families
1–800–622–5437
myflfamilies.com

United Way of Miami–Dade
1–800–656–4673
unitedwaymiami.org
United Way offers free expert tax preparation, free credit and debit counseling, low prescription costs, free services for veterans, health and other educational programs.

Miami Dade County
1–866–488–7386
miamidade.gov
Miami Dade County offers affordable rental housing, free tax prep, food stamps, a college discount program to ride Metrobus or Metrorail and a variety of additional services.

Florida ACCESS Program
1–866–762–2237
myflorida.com/accessflorida
Provides financial and medical assistance, food stamps, and other supportive services to needy persons and families.

Citrus Health Network HAND Program
(305) 231–7667
240 E 1st Avenue, Hialeah, FL
citrushealth.org/programs–services/housing/HAND
Provides temporary rental assistance to very low–income persons who are currently homeless or at risk of being homeless.

Sunshine For All, Inc. STRMU Program
305–285–3217
1407 SW 22nd Street, Miami, Florida
sunshineforall.org/charity–organization–short–term–rent–mortgage–utility–strmu–assistance
The Short–Term Rental, Mortgage & Utility Assistance Program provides up to 21 weeks of short–term rental, mortgage and/or utility assistance to help currently housed HIV+ low income persons stay housed.

Florida Kid Care
1–800–540–8771
floridakidcare.org
From birth through the end of age 18, Florida children are eligible for head to toe coverage, even if one or both parents are working.

Access Florida Card – Food Stamps
https://www.freshebt.com/state/florida/

Emergency Food Assistance Program (TEFAP)
freshfromflorida.com/Food–Nutrition/Nutrition–Programs/The–Emergency–Food–Assistance–Program–TEFAP
TEFAP is a U.S. Department of Agriculture (USDA) food distribution program that provides nutritious, high–quality foods to low–income households, distributes food to participating food banks, food pantries, soup kitchens and other feeding sites, and supplies food to be served to individual households or as prepared meals in a community setting for eligible recipients.

Salvation Army – Community Pantry
305–637–6700
1907 NW 38th Street, Miami, Florida 33142
salvationarmyflorida.org/miami–ac
Resources include a food pantry, Christmas and Thanksgiving meals, and maybe even home delivered meals for the homebound and senior citizens

Jewish Community Services Kosher Food Bank
305–947–8093
15455 W Dixie Hwy, North Miami Beach, FL 33162
jcsfl.org/programs/kosher–food–bank
The charity helps the struggling in Jewish community or any other low–income family that needs kosher food. Or get home meals delivered, information on medical care, and other support.

Homeless Helpline
1–877–994–4357
homelesstrust.org
You must call daily until a bed becomes available. Options will be given when you call so please listen carefully.

National Call Center for Veteran Homelessness
1–877–424–3838
va.gov/homeless/nationalcallcenter.asp
You’ll get information about VA homeless programs, health care and other services in your area.

Lotus House
305–438–0556
217 NW 15th Street, Miami, FL 33136
lotushouse.org
Lotus House empowers women and children to heal, learn, and grow. They offer a safe haven for women, families, and youth who are survivors of trauma.

Chapman Partnership
(305) 329–3000
1550 N Miami Avenue, Miami, FL 33136
chapmanpartnership.org
The Chapman Partnership helps the homeless by providing a support programs including: emergency housing, meals, health, dental and psychiatric care, day care, job training, job placement and assistance with securing stable housing.

Camillus House
305-374-1065
1603 NW 7th Avenue, Miami, FL 33136
camillus.org

Broward Health
954–355–4953
1101 W Broward Blvd Ft. Lauderdale, FL 33312
browardhealth.org
The North Broward Hospital District Health Care for the Homeless Program provides primary health care and related services to individuals who are homeless in Broward County at fixed and mobile locations.

Ryan White Program
bit.ly/ryanwhiteprogram
Provides a comprehensive system of HIV primary medical care, essential support services, and medications for low–income people living with HIV who are uninsured and underserved. Services are exclusive for those with HIV/AIDS.

Care Resources
careresource.org
Services include free physical exams, free HIV/STI testing, medical care, dental care, PrEP–PEP, and more.

Help Me Grow – Miami
305–576–6550
735 NE 125th Street, N Miami, FL
jcsfl.org/programs/help–me–grow
Free or low–cost community programs for children health and developmental services.

LGBT National Help Center
1–888–843–4564
glnh.org
Serves LGBTQA+ individuals with free confidential peer–support and local resources.

Survivors’ Pathway
786–275–4364
1801 Coral Way, Miami, FL
survivorspathway.org
Offers counseling and advocacy services for LGBTQA+ survivors of domestic violence, intimate partner violence, sexual abuse, human trafficking and other forms of victimization.

The Yes Institute
305–663–7195
5275 Sunset Dr, Miami, FL
yesinstitute.org
Seeks to provide suicide and ensure the healthy development of all youth through powerful communication and education on gender and orientation.

Latinos Salud
(305) 397–8967
925 Arthur Godfrey Road, Miami Beach, FL
latinossalud.org
Aims to help Latino men and their partners stay safe from, or live healthier with HIV.

Sun Serve Social Services
954–764–5150
2312 Wilton Dr Wilton Manors, FL
sunserve.org
Provides life assistance and professional mental health services for marginalized youth and adults.

Survivors’ Pathway
786–275–4364
1801 Coral Way, Miami, FL
survivorspathway.org
Offers counseling and advocacy services for LGBTQA+ survivors of domestic violence, intimate partner violence, sexual abuse, human trafficking and other forms of victimization.

Miami–Dade Advocates for Victims
305–758–2546
safespacefoundation.org
Provide the survivors of domestic violence a safe living environment with supportive services and access to other community resources.

Kristi House Inc.
305–547–6800
Children’s Advocacy Center 1265 NW 12th Avenue, Miami, Florida
kristihouse.org
Provides treatment, advocacy, and coordination of services, within a healing environment, for all child victims of abuse and their families, as well as education and prevention services to end childhood abuse and sex trafficking.

Miami Dade State Attorney
305–252–5807
1350 NW 12th Avenue, Miami, FL
miamisao.com/services/domestic–violence
You may obtain an injunction for protection at the following locations:
Lawson E. Thomas Courthouse Center
305–349–5888
175 N.W. 1st Avenue, Mezzanine Floor, Miami, FL

North Dade Government Center
305–354–8736
15555 Biscayne Boulevard, Room 103, Miami, FL

South Dade Government Center
305–252–5807
10710 S.W. 211 Street, Room 1306, Cutler Ridge, FL

Coordinated Victim Assistance Center
305–285–5900
2400 South Dixie Highway Miami, FL

The Florida Bar
floridabar.org/public/probono
Florida Law Help
FloridaLawHelp.org
Offers a free pro bono/legal aid directory guide for legal services in Florida.
Legal Services of Greater Miami
305–576–0080
4343 West Flagler Street, Suite 100 Miami, FL
legalservicesmiami.org/self–help
Provides free civil legal services for the low–income communities of Miami–Dade and Monroe Counties

Dade Legal Aid
305-579-5733
123 N.W. 1st Avenue, Miami, FL
dadelegalaid.org

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